The Progressive 6-in-1 Multi Opener is a neat tool designed to open six different types of packages. The photos tell you all you need to know about it, but beyond its obvious utility, it caught my eye because of what it says about package design.
If you're young, healthy and have a good grip, you can open the things pictured here with your bare hands (except for the bottle cap). If you've got arthritis, these package designs that are so easy for others to open can become annoying obstacles. Right now it either doesn't make economic sense for companies to design packaging that anyone can open, or the companies just don't care.
I've always thought of hand tools as things we need to manipulate and shape materials or drive fasteners. But now we have tools like this one, or cutters specifically designed to open clamshell packaging. I find this latter category of tools interesting because they're essentially a design success whose sole purpose is to rectify certain design failures. With all the hype about rapidly greying populations and the Baby Boomer influence, I thought we'd start seeing a massive shift towards more easy-to-open packaging. But it looks like that's still a ways off.
Ironically, look at how the Multi Opener itself is packaged. You'll need a pair of snips to cut those plastic ties.
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A better design is needed.
I'm with Tom... The product is about the consumer... The packaging needs to be about the journey, not the destination.
If a product gets damaged because, for example, a rail car coupled at 14mph (possible, but not as likely as say 7mph) and the product is cosmetically damaged as a result - product is not going to sell. Shipping containers get dropped, forklift operators bang up pallets, trucks hit crazy potholes, etc. Designing to handle these things is NOT about the consumer.
Packaging design can be really clever when the sales end has high overhead. I really like the packaging my phone came in (Evo 4G). It's a paperpulp tray with lid and paper sleeve. I didn't even know you could add such a fine texture to paperpulp. Since the boxes are always behind lock and key and require a salesperson to handle the transaction, anti-theft requirements are minimal and the packaging designers can focus on shipping survival and aesthetics.
Also,
@Aedhan - like cameras, the best one is the one you have on your person. This is why people have more than one.
This is an over designed and overly abundant product. Designers should focus their skills on new designs and products, rather than the overdevelopment of a product that doesn't need more design.
I as a consumer will continue to buy good products knowing that packaging has to do its job in order for me to be able to buy it. Too much pilferage on shelf means a company loses money - whether that's the retailer that stops carrying it, or the manufacturer who stops making it altogether. We're in the business of designing objects and experiences that appeal and are useful to people, and packaging contributes to that experience as much as it can, HOWEVER - all is moot if the packaging isn't doing its job.
Packaging's role to "facilitate selling" is secondary to product protection. Look at any packaged pharmaceutical or medical device - even those in the consumer arena.
Give me an example of a "stupid thing" that companies do because consumers do not make it obvious they do not like said actions.
Woah there, Tom. It's ALWAYS about the consumer. You can make the most secure, theft proof package in existence, but if the consumer doesn't buy it, it means less than nothing. The main purpose of any product is to be sold. Packaging is supposed to facilitate this. Everything else is secondary to the need to be sold.
Consumers should always be 'sensitive,' as you put it, because this drives companies to stop doing stupid things, and they can't just sit around and be complacent.
I work for a company that produces thermoformed blisters, printed cards, heat seal tooling and sealing machinery. I can tell you the majority of packaging that's "difficult to open" by the average geriatric is done that way at the customer's (our customers, not the end-users) request. We build RF tools to weld plastic clamshells together so the only way they are coming apart is with brute force or a very sharp object. The amount of pilferage in the marketplace is staggering, and this is the chief reason why packages are hard to get into. For every package you may buy, a few get stolen or willfully damaged to get at the contents. Thieves will use lighters, razor blades, icepicks, EMT scissors..you name it - just to get at a burner phone or bluetooth accessory.
Whenever we are offered the opportunity, we design with the end-user in mind, but most times, companies (and their retailers - some of which have a lot of pull, IE: Walmart) are willing to sacrifice your comfort to save money on lost or damaged products. That's just how it is, and there's not a whole lot we as designers can do about it except:
design retail space that is super-secure
advocate online outlets
advocate laws to shoot at thieves
do the best we can to compromise in both arenas.
As for rigid packaging - those inductance seals used to never have those little wings to grab, or the butterfly that pops up - those are innovations that make it easier for people to open. Crown closures were designed for application speed, cost, and sealing ability. The tabs on scored-top cans have to sit flat because they are essentially riveted on (not with rivets, but with a post die-formed in the lid).
Consumers should stop being so sensitive. Not everything is about you. We as designers try to make it that way but it just doesn't always work out!
Those are most likely twist-tied in the back of the package, circumventing the irony.