New York City - February 28, 2006
From Complexity to Clarity:
Distilling the ingredients of great customer experiences


It was a standing room only crowd at New York City's Union Square Ballroom on February 28th. With provocative presentations, a lively discussion and Q&A, and festive cocktail reception, the day provided ample opportunities for inspiration and networking.






Bruce Nussbaum
Managing Editor, BusinessWeek
Kevin Farnham
CEO, Method
mp3 file (7MB)
Marissa Mayer
Vice President, Search Products
& User Experience, Google
mp3 file (7.3MB)
Jeneanne Rae
Co-founder, Peer Insight
mp3 file (11.2MB)
Andrew Zolli
Founder, Z-Plus Partners


Reviews of the Design2.0 series:

At PSFK - the collaborative trend reporting site: Design 2.0 Panel by Jack Cheng
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From the Zollverein School of Management and Design: An overview of the event from Rolf Mehnert.
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From the European Centre for the Experience Economy: Design Driven Innovation by Otto Driessen
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From moderator Bruce Nussbaum's blog at Business Week: The Core77 Design 2.0 Conference Rocked
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