They are proponents of "design thinking," which focuses on people's actual needs rather than trying to persuade them to buy into what businesses are selling. It revolves around field research followed by freewheeling idea generation that often leads to unexpected results. Properly used, design thinking can weave together elements of demographics, research, environmental factors, psychology, anthropology and sociology to generate novel solutions to some of the most puzzling problems in business....while offering a gently sober reality check for the bandwagoneers who might be reading.
"It would be overreaching to say that design thinking solves everything. That's putting it too high on a pedestal," Mr. Kembel says. "Business thinking plus design thinking ends up being far more powerful."
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Im tired so being constructive is off the cards here but to paraphrase David Weinberger as he muses about people's guesses at the future implications of the internet: if we can define design in the current technological environment then we are not doing it right.
The projects sited in the article aren't "design thinking" projects, they are design projects, as is the process described. To call Design "design thinking" (this year's "innovation?"), is to obfuscate what design really is and can do.